Leeds Building Society: Savings, Mortgages & Account Help

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Independent UK Member & Account Guide

Leeds Building Society: Savings, Mortgages & Account Help

Leeds Building Society customers usually need one of a few practical things: compare a savings account, manage an ISA, log in to an online savings account, deal with a maturing account, apply for or manage a mortgage, change personal details, find a branch or speak to the correct support team.

This page is organised around those real tasks. It explains which Leeds Building Society service to use, what to prepare before contacting the Society, and where account rules differ between online savings, branch accounts and mortgages.

Compare Official Savings Accounts Open Official Mortgage Services Get Account Help
Independent website and account-safety notice: Building-society.org is not Leeds Building Society. We cannot access your savings, mortgage, online account, statements or security details. Never enter your password, memorable answers, one-time passcode or full financial information on this website.

Meaningful editorial review: 13 September 2026. Savings rates, mortgage deals, cashback offers, branch opening arrangements and product conditions can change. Check the live Leeds Building Society page before applying or moving money.

Leeds Building Society Quick Answers

What it is A UK mutual building society focused mainly on savings and mortgages.
Established Leeds Building Society traces its current mutual purpose to its establishment in 1875.
Head office 26 Sovereign Street, Leeds, West Yorkshire, LS1 4BJ.
General and savings help 03450 505 075.
New mortgage enquiries 03450 505 062.
Branches The Society reports a UK network of 51 branches.
FSCS savings protection Eligible deposits are currently protected up to £120,000 per eligible depositor with Leeds Building Society.
Regulation Authorised by the PRA and regulated by the FCA and PRA under registration number 164992.
Fast answer: if you want to compare savings, start with the official savings comparison tool. If you already have a savings account, use savings help or online account access. Existing mortgage customers should use the dedicated existing-customer mortgage section rather than starting a new mortgage application.

What Do You Need to Do Today?

Savings Compare a savings account

Compare Cash ISAs, fixed-rate bonds, easy-access, online, regular and children’s savings.

Go to savings help
Existing saver Manage an account

Use account support for deposits, withdrawals, maturity, contact-detail changes and product transfers.

Open account help
Online service Log in or recover access

Use the Society’s official login and registration service for username, password and customer-number problems.

Open login guidance
Mortgage Apply or remortgage

Use the mortgage service for buying a home, remortgaging and affordability information.

Open mortgage help
Existing borrower Switch deal or make changes

Existing customers have separate options for product switching, overpayments and mortgage changes.

Existing mortgage help
Urgent support Fraud or payment difficulty

Do not wait for a routine account review if money is at risk or mortgage payments are becoming difficult.

Open urgent guidance

What Leeds Building Society Does

Leeds Building Society is a mutual rather than a shareholder-owned bank. Its core business is helping members save and helping borrowers buy homes through residential and specialist mortgage lending.

The Society was established in 1875 and remains member-owned. Its 2025 annual reporting recorded more than one million members, total assets of about £32 billion and 51 branches across the UK.

Savings Cash ISAs, fixed-rate bonds, easy-access accounts, online savings, regular savers and children’s accounts.
Mortgages Home purchase, remortgage and existing-customer mortgage services, subject to lending criteria.
Member-owned As a mutual, Leeds Building Society is owned by its members rather than external shareholders.
Service channels Depending on the product, members may use online services, telephone support, post or a branch.
Building society does not mean every product is automatically best. Compare rates, restrictions, fees, access and service against other suitable providers before opening a savings account or choosing a mortgage.

Official information About Leeds Building Society

After opening this link:

  1. Read the Society’s current explanation of its purpose and mutual structure.
  2. Use the Your Society section for annual reports, financial results and member information.
  3. For a product decision, move from the corporate information page to the live savings or mortgage section.
  4. Check the footer for the current regulatory statement and head-office details.

Leeds Building Society Savings Accounts

The right Leeds savings account depends mainly on three things: how quickly you need your money, whether you want a fixed or variable rate, and whether ISA tax treatment matters.

Savings type
May suit you when
Check before opening
Cash ISA
You want eligible savings interest to remain tax-free under ISA rules.
ISA allowance, transfer rules, withdrawal conditions and whether the rate is fixed or variable.
Fixed-rate bond
You can leave a lump sum untouched for an agreed period.
Term, maturity date, access restrictions, minimum deposit and funding deadline.
Online savings
You are comfortable managing the account digitally.
Minimum balance, nominated account rules and whether withdrawals are unlimited.
Easy access
You may need to withdraw without committing to a fixed term.
Rate tiers, withdrawal method, cash limits and whether branch or postal management is required.
Regular saver
You want to build savings gradually through regular deposits.
Monthly funding limits, withdrawal rules and what happens at maturity.
Children’s savings
You are saving for a child or managing eligible children’s money.
Age limits, control of the account, withdrawal authority and account-opening requirements.

Official savings comparison Compare Leeds Building Society Savings Accounts

After opening this link:

  1. Choose the account type you are interested in.
  2. Filter by how you want to open the account: online, branch or post.
  3. Use the withdrawal filter if access to your money is important.
  4. Compare the AER together with the minimum opening balance.
  5. Open the product page and read the Summary Box before applying.
  6. Check the Product Terms, General Terms and FSCS information before transferring a large balance.
Rates can change quickly. Do not rely on a rate copied into an older comparison page or search result. Leeds Building Society maintains a live savings comparison page showing the current product issue, rate, minimum opening balance and withdrawal rules.

Leeds Building Society Cash ISAs and ISA Transfers

Leeds Building Society offers fixed and variable Cash ISAs. Its current ISA information states that eligible customers can subscribe up to the applicable annual ISA allowance for the tax year and may also be able to transfer ISA money from earlier tax years.

Fixed-rate Cash ISA

  • Useful when you want a known rate for a fixed period.
  • Check the interest penalty for withdrawing before maturity.
  • Check the funding deadline for the specific issue.
  • Confirm what account the money moves to at maturity.

Variable-access Cash ISA

  • May suit customers wanting more access to their savings.
  • The interest rate can change.
  • Check whether the ISA is flexible before withdrawing and replacing money.
  • Check whether it is online-only, branch-managed or postal.
ISA transfer mistake to avoid: if you want to preserve the ISA status of existing savings, use the receiving provider’s formal ISA transfer process rather than simply withdrawing the money into an ordinary account.

Official Cash ISA information Leeds Building Society Cash ISAs

After opening this link:

  1. Compare fixed and variable ISA options.
  2. Check the current tax-free AER for the exact issue you are considering.
  3. Read the withdrawal or early-access condition.
  4. If transferring another ISA, follow Leeds Building Society’s ISA transfer process.
  5. Do not close the old ISA manually unless the transfer instructions specifically tell you to.

Leeds Building Society Online Account Login and Registration

Leeds Building Society has been moving existing online customers from logging in with a 10-digit customer number to a username and password. If you previously used a customer number, the official service may ask you to create new login details.

Old customer-number login Your old customer number is a 10-digit number and is different from a savings account number.
New username Existing online customers can be prompted to create a username and password for future access.
Verification The setup process can use codes sent to your registered mobile number and email address.
Memorable questions These form part of future identity checks and account-recovery support.

Official online account Leeds Building Society Online Login

After opening this link:

  1. Check that the address belongs to the official leedsbuildingsociety.co.uk domain before entering account information.
  2. Enter your username if you have already completed the newer login setup.
  3. If you still use the older customer-number route, follow the on-screen migration instructions.
  4. Complete only the security checks shown by the official service.
  5. Never share an email or mobile verification code with someone who phones you unexpectedly.
  6. Log out when you finish, especially on a shared device.

Official login help Login and Registration Support

After opening this link:

  1. Choose whether you have forgotten your username, password or customer number.
  2. For a forgotten username, follow the identity-check route and check the email address registered on your account.
  3. For a forgotten password, use the official reset link after entering your username.
  4. If you cannot complete the security process, use the support details on the page instead of repeatedly guessing.
Travelling abroad? Leeds Building Society advises customers to contact it before travelling if they expect to use online services, because website access may not be available from some countries.

Leeds Building Society Account Help for Existing Savers

Existing savings members can use online services, secure messaging, telephone support, branch service or post depending on the account. Some online accounts cannot be transferred or fully managed in branch, so the product type matters.

Check a balance Log in to your online account if the product supports online management.
Request a withdrawal Use the route allowed by your product. Online accounts can have different withdrawal arrangements from branch accounts.
Send a secure message After logging in, choose the account and enquiry type before sending your question.
Change contact details Savings customers can change certain mobile, email and address information through online services using security checks.
Move to another savings product You may need to open the new account first and then ask Leeds Building Society to transfer the balance.
Maturing account Read the maturity instructions carefully before allowing funds to roll into the default maturity account.

Official savings support Leeds Building Society Savings Help

After opening this link:

  1. Choose the account task that matches your problem.
  2. If your account is online-only, check whether the task must be completed by secure message.
  3. For a transfer between different Leeds savings products, check whether the new account must be opened first.
  4. For ISA money, follow the ISA-specific process rather than using a normal savings transfer.
  5. If the page does not cover your situation, call 03450 505 075.

Change Your Address, Name, Phone Number or Direct Debit

The process depends on whether you have a savings account or mortgage. Savings customers can make some changes online, while mortgage customers may need to contact the Society directly.

Change
Typical route
Useful detail
Savings address
Online personal-details section where eligible.
A one-time passcode may be used to confirm the change.
Mortgage address
Call 03450 505 075 and use the mortgage option.
Do not assume changing a correspondence address changes all mortgage-related details automatically.
Name
Evidence such as a marriage certificate, deed poll or other accepted document may be required.
Check whether the Society needs a certified copy.
Direct Debit bank details
Contact Leeds Building Society.
The Society currently asks for 10 working days’ notice to change Direct Debit account details.
Direct Debit name/payment date
Contact Leeds Building Society.
The Society currently asks for at least 3 working days’ notice, subject to the payment cycle.

Official account changes Change Your Leeds Building Society Details

After opening this link:

  1. Choose the specific detail you need to change.
  2. Check whether your savings or mortgage account uses a different process.
  3. Prepare the accepted evidence if your legal name has changed.
  4. Do not email personal or financial documents to an address unless Leeds Building Society specifically instructs you to use that secure route.

Leeds Building Society Mortgages

Mortgage users generally fall into four groups: first-time buyers, home movers, people remortgaging from another lender, and existing Leeds Building Society borrowers deciding what to do next.

First-time buyer Check deposit, affordability, product fee, monthly payment and home-buying costs before setting your budget.
Home mover Check whether your current mortgage can move with you and whether additional borrowing is needed.
Remortgage Compare the total cost after fees and any Early Repayment Charge from your existing lender.
Existing Leeds borrower Use the existing-customer route for deal switching, overpayments, statements and mortgage changes.
Mortgage warning: your property could be repossessed if you do not keep up repayments on your mortgage. A lower headline rate is not automatically a cheaper deal after product fees, Early Repayment Charges and other costs.

Official mortgages Leeds Building Society Mortgages

After opening this link:

  1. Choose whether you are buying, moving, remortgaging or already have a Leeds mortgage.
  2. Use the affordability and repayment tools before booking an appointment if appropriate.
  3. Compare product fees as well as the mortgage rate.
  4. Check the Early Repayment Charge and overpayment rules.
  5. If you want advice, use the advised appointment route rather than choosing a product without advice.

Existing Leeds Building Society Mortgage Customers

Existing borrowers can switch deals, make payments, overpay, consider additional borrowing, review statements and ask for help with payment difficulties.

Switch deal Online switching may be available when you are near the end of your current deal and do not need other mortgage changes.
Make a payment Use the mortgage payment guidance for normal payments, one-off payments and overpayments.
Borrow more Additional borrowing is subject to affordability and lending criteria.
Change term or repayment method This normally requires direct contact or an appointment rather than a simple online rate switch.
Current 2026 switching detail: Leeds Building Society states that existing-customer deals are the same as or better than equivalent new-customer deals. It is also currently advertising £200 cashback on qualifying existing-customer mortgage deals chosen on or after 2 June 2026. The cashback can be changed or withdrawn, so check the live terms before relying on it.

Official existing-customer mortgages Manage an Existing Leeds Building Society Mortgage

After opening this link:

  1. Choose the task: switch deal, payment, additional borrowing, statement or payment support.
  2. Have your mortgage account number and recent statement ready.
  3. If your deal is ending, check the exact product end date.
  4. If you want to change the term, loan amount or repayment method, use the appointment or telephone route rather than a like-for-like online switch.

Official deal switching Switch a Leeds Mortgage Deal

After opening this link:

  1. Confirm that your mortgage deal is within the Society’s eligible switching window.
  2. Check whether you want advice or are comfortable choosing a product yourself.
  3. Review the offer in full before selecting the final completion option.
  4. Submit early enough for the new deal to follow the old one without unnecessary delay.
  5. Check the current cashback terms separately if an incentive is shown.

Mortgage Payment Difficulties: Contact Leeds Early

Leeds Building Society asks borrowers who are experiencing financial difficulty to get in touch as early as possible. Waiting until several payments have been missed can reduce the range of options available.

Review household income and essential spending.
Check when your current mortgage product ends.
Find your mortgage account number.
Prepare details of any missed or upcoming payments.
Explain any temporary or permanent change in income.
Contact the Society before cancelling a Direct Debit without a plan.

Official payment support Leeds Building Society Mortgage Payment Support

After opening this link:

  1. Read the support options before deciding to miss or reduce a payment yourself.
  2. Complete the budget-planning information if it helps explain your finances.
  3. Check whether switching product or another support option may apply.
  4. Contact the Society directly to discuss what is suitable for your mortgage.

Leeds Building Society Phone Numbers and Opening Times

03450 505 075 General enquiries, savings support and many existing-customer queries.
03450 505 062 New mortgage enquiries.
03458 480 061 Mortgage application updates.
03300 081 604 Automated mortgage line for payments and selected statement requests.
Service
Published hours
Best preparation
General & savings
Monday-Friday 8am-6pm; Saturday 9am-5pm; Sunday and bank holidays closed.
Have your account information ready, but only provide security details after you know you are speaking to the Society.
New mortgages
Monday-Friday 8am-6pm; Saturday 9am-5pm; Sunday and bank holidays closed.
Know your approximate deposit, income and purchase or remortgage goal.
Application updates
Monday-Friday 9am-4:45pm; weekends closed.
Have your mortgage application reference available.
Automated mortgage line
Published as available 24 hours a day.
Use for supported payment or statement tasks, not complex mortgage advice.

Official contact hub Leeds Building Society Help and Contact

After opening this link:

  1. Choose Savings, Mortgages, Login and Registration, Change My Details or Someone Else’s Account.
  2. Use the specialist contact route instead of the general number when one is shown.
  3. Check today’s opening times before calling.
  4. If you want face-to-face help, use the branch finder and check the individual branch first.

Leeds Building Society Branch Finder, Leeds Central Branch and Map

Leeds Building Society maintains a network of 51 UK branches. Standard published branch hours are generally Monday to Friday from 9:30am to 4:45pm, with limited Saturday opening at participating locations.

Leeds Central Branch

Address:
27-28 Commercial Street
Leeds
LS1 6EX

Phone: 0113 225 7555

Monday-Friday: 9:30am-4:45pm

Saturday: limited opening. The branch is normally listed as open 9:30am-12pm on the first Saturday of each month and on the first and last Saturday of the tax year.

Sunday and bank holidays: closed.

Open Leeds Central in Google Maps
Head office is different from the customer branch. Leeds Building Society’s head office is at 26 Sovereign Street, Leeds, LS1 4BJ. If you need routine face-to-face member service, use the branch finder instead of assuming the head office operates as a walk-in branch.

Official branch finder Find a Leeds Building Society Branch

After opening this link:

  1. Search for the branch nearest your town or postcode.
  2. Open the individual branch page rather than relying on general opening hours.
  3. Check Saturday availability because it is limited.
  4. Review accessibility information before travelling if you need step-free access or another adjustment.
  5. Use the enquiry form if you want to request a branch appointment.

Fraud, Suspicious Calls and Leeds Building Society Account Security

If someone is pressuring you to move money, share security details or install remote-access software, stop the conversation. Leeds Building Society says it will never ask you to disclose your full password.

Do

  • Use a unique, strong online password.
  • Check statements and recent activity regularly.
  • Keep your phone number, email and postal address up to date.
  • Contact Leeds Building Society quickly if activity looks unfamiliar.
  • Use a separately verified telephone number.

Do not

  • Share your full password.
  • Share a one-time passcode with a caller.
  • Transfer savings because an unknown caller tells you to.
  • Allow an unexpected caller remote access to your device.
  • Use banking links from suspicious emails or texts.
Suspected fraud: Leeds Building Society instructs members who believe they have been a victim of fraud or see suspicious activity to call 03450 505 075 immediately during the Society’s published telephone hours.

Official security guidance Protect Yourself Against Fraud

After opening this link:

  1. If money is currently at risk, contact the Society first rather than reading every fraud article.
  2. Choose the section matching the contact you received: suspicious message, call, social-media approach or identity fraud.
  3. Review common scam tactics before making any requested payment.
  4. If you received an unexpected link, do not return to it after reading the guidance.
  5. Keep screenshots, telephone numbers and transaction information that may help with a fraud report.

How Much Leeds Building Society Savings Are FSCS Protected?

Leeds Building Society’s current savings information states that eligible deposits are protected by the Financial Services Compensation Scheme up to a total of £120,000 per eligible depositor with Leeds Building Society.

£120,000 Current standard FSCS protection limit for eligible deposits per eligible depositor with Leeds Building Society.
Per depositor The limit applies to the eligible person’s combined Leeds Building Society deposits, not separately to every savings account.
Joint accounts Eligible joint-account holders can each have their own protection entitlement under FSCS rules.
Do not multiply protection by account count. If one eligible person holds several Leeds Building Society savings accounts, the standard limit is applied to the eligible combined deposits, not separately to each account.

Official protection information Leeds Building Society Savings Terms and FSCS Information

After opening this link:

  1. Find the Protect Your Money section.
  2. Check the protection limit currently displayed.
  3. Open the FSCS information sheet if your balance is close to the protection limit.
  4. Check whether all of your deposits are eligible.
  5. For temporary high balances or unusual ownership structures, verify the position directly with FSCS.

Power of Attorney, Joint Accounts and Someone Else’s Account

Account access becomes more complicated when another person needs authority to help. Leeds Building Society has separate procedures for Power of Attorney, bereavement and adding another savings account holder.

Power of Attorney The Society may require its attorney/deputy form plus the registered authority and identity evidence.
Online account restriction When an attorney is added to an online savings account, Leeds Building Society says the account can still be viewed online but cannot be managed online in the usual way.
Joint savings account Check the product terms first because not every savings account necessarily allows a second account holder.
Bereavement A Power of Attorney ends on the account holder’s death, so bereavement follows a different legal process.

Official Power of Attorney help Leeds Building Society Power of Attorney Guidance

After opening this link:

  1. Identify the type of legal authority you have.
  2. Download the attorney/deputy application form if required.
  3. Check which original or certified identity documents are needed.
  4. Read the separate rules for savings accounts and mortgage accounts.
  5. For online savings, read the online-management restrictions before registering the attorney.

Official joint-account help Add a Second Savings Account Holder

After opening this link:

  1. Check the terms of the existing savings product.
  2. Confirm whether the second person is already a Leeds Building Society member.
  3. Follow the route shown for the second person’s circumstances.
  4. Do not assume adding a joint holder is the same as registering Power of Attorney.

Accessibility and Extra Support

Leeds Building Society provides accessibility support for members who need help communicating, reading documents or visiting a branch. Its branch guidance states that branches have induction hearing loops, and branch accessibility details are available through AccessAble.

Hearing support Branches provide induction loops for people using compatible hearing aids.
Physical accessibility Use the individual branch accessibility guide before travelling.
Writing and signing Some in-branch aids include signature guides, pen grippers, magnifying glasses and clipboards.
Tell the Society what you need Contact the support team or branch if a reasonable adjustment would make the service easier to use.

Official accessibility help Leeds Building Society Accessibility and Support

After opening this link:

  1. Choose the type of support you need.
  2. Check the branch-accessibility link if you plan to visit in person.
  3. Review hearing, visual or communication support options.
  4. Contact Leeds Building Society before travelling if you need a specific adjustment to be ready.

How to Make a Complaint to Leeds Building Society

A useful complaint should explain what happened, when it happened, what you have already done and what outcome you would like Leeds Building Society to consider.

Your contact details.
Savings or mortgage account reference.
Important dates and events.
Names or teams already contacted.
Relevant letters, messages or statements.
The practical or financial effect.
The resolution you are requesting.
A copy of everything you send.
Telephone 03450 505 075.
Written complaints Complaints Team, Leeds Building Society, 26 Sovereign Street, Leeds, West Yorkshire, LS1 4BJ.
Branch You can also discuss a complaint with staff at a local Leeds Building Society branch.
Financial Ombudsman If eligible and still unhappy after the Society’s final response, check the Financial Ombudsman Service referral rules and deadlines.
Six-month deadline: Leeds Building Society’s complaints information states that customers generally have six months from the date of the relevant final-response letter to refer an eligible complaint to the Financial Ombudsman Service.

Official complaints Make a Leeds Building Society Complaint

After opening this link:

  1. Choose whether to complain by telephone, in writing or through a branch.
  2. Explain events in chronological order.
  3. State the resolution you would like the Society to consider.
  4. Keep your complaint reference and copies of supporting documents.
  5. If you receive a final response and remain unhappy, read the Financial Ombudsman information before the referral deadline expires.

Common Leeds Building Society Mistakes to Avoid

Using an old savings rate Savings issues and rates change. Use the current comparison page rather than an old search result.
Using an account number as a customer number The old online customer number is a separate 10-digit identifier, not the same as your savings account number.
Moving an ISA as ordinary cash Use the formal ISA transfer route when preserving ISA status matters.
Visiting the head office for branch service Use the branch finder for customer-facing branch services.
Waiting too long to switch mortgage deals Check your deal end date early enough to understand product-switch options before the current rate ends.
Ignoring mortgage support until arrears build Contact the Society early if payments are becoming difficult.
Assuming all accounts work in branch Some online savings tasks must be completed online or through secure messaging.
Sharing a verification code A legitimate security code should not be read to an unexpected caller who asks for it.

Before Opening a Leeds Building Society Savings Account

Check the exact product issue number.
Compare AER, not only the product name.
Check the minimum opening balance.
Read withdrawal restrictions.
Check whether opening is online, branch or post.
Read maturity arrangements for fixed products.
Check ISA status where relevant.
Confirm FSCS protection for your total eligible balance.
Read the Summary Box.
Save the terms applying when you open the account.

Leeds Building Society Head Office

Head Office and Postal Support Address

Leeds Building Society
26 Sovereign Street
Leeds
West Yorkshire
LS1 4BJ
United Kingdom

This address appears in the Society’s current customer-support and regulatory information. Use the specific department wording shown on an official form when posting a complaint, Power of Attorney document or account-change request.

View Head Office Location

Do not post sensitive documents blindly

Check the exact official instructions before sending original identification, certified copies or legal documents.

Some departments use specific covering information or forms. For important identity documents, Leeds Building Society explains how original and certified documents are returned.

Ordinary unsecure email should not be used to send confidential banking or financial details unless the Society has explicitly provided an appropriate secure process.

Related Building Society Help

If you are comparing savings access, mortgage support or branch service rather than choosing Leeds Building Society automatically, another large UK mutual may also be worth reviewing.

Nationwide Building Society: Mortgages, Savings & Help Browse Building-Society.org

Official Leeds Building Society Resources

Use these official routes for current rates, product terms, account procedures and contact information.

Leeds Building Society Official Website Compare Savings Accounts Cash ISAs Savings Help Online Account Login Login & Registration Help Mortgages Existing Mortgage Customers Mortgage Help Branch Finder Fraud & Security Change Account Details Accessibility Support Complaints

Independent Financial Information Notice

Building-society.org is an independent informational website. It is not Leeds Building Society, the Financial Conduct Authority, Prudential Regulation Authority, Financial Services Compensation Scheme or Financial Ombudsman Service.

This guide cannot access accounts, approve savings applications, give mortgage advice, move funds, change personal details or resolve complaints. Use Leeds Building Society’s official secure services whenever you need to submit personal or financial information.

Verify before acting: savings rates, mortgage rates, cashback, product availability, withdrawal restrictions, branch hours, telephone hours and application requirements can change. Confirm the current position on the official website before making a financial decision.

Final Editorial and User-Safety Check

Savings intent answered early.
Mortgage routes separated for new and existing borrowers.
Login migration and recovery guidance included.
Current September 2026 support numbers checked.
Current £120,000 FSCS limit reflected.
Leeds Central branch details included.
Head office separated from customer branch service.
Fraud warnings included beside account-access content.
Power of Attorney restrictions explained.
Official links include next-step instructions.
Volatile savings rates are not presented as permanent facts.
Mobile layout avoids fixed-width tables and horizontal overflow.

Leeds Building Society FAQs

1. What is the Leeds Building Society customer service number?

Leeds Building Society currently publishes 03450 505 075 for general enquiries and savings support. Its normal published hours are Monday to Friday 8am to 6pm and Saturday 9am to 5pm, with Sunday and bank holidays closed.

2. How do I log in to my Leeds Building Society account?

Use the official Leeds Building Society online service. Existing customers who previously logged in with a 10-digit customer number may be asked to create a username and password under the Society’s newer login process.

3. What if I have forgotten my Leeds Building Society username or password?

Use the official Login and Registration help page. A forgotten username can be recovered after security checks, while a forgotten password can be reset through the official login process.

4. What types of savings accounts does Leeds Building Society offer?

Its range includes Cash ISAs, fixed-rate bonds, online savings, easy-access accounts, regular savers and children’s savings. Availability, rates and issue numbers change, so use the live comparison page.

5. How much of my Leeds Building Society savings are protected by FSCS?

Leeds Building Society currently states that eligible deposits are protected up to a total of £120,000 per eligible depositor under the Financial Services Compensation Scheme. The limit applies across eligible Leeds Building Society deposits, not separately to each account.

6. How do I switch my existing Leeds Building Society mortgage deal?

Use the existing-customer mortgage section. Online switching may be suitable when you are close enough to the end of the current product, are up to date with payments and do not need to change the mortgage amount, term or repayment method.

7. What number do I call about a new Leeds Building Society mortgage?

The Society currently publishes 03450 505 062 for new mortgage enquiries. Published hours are Monday to Friday 8am to 6pm and Saturday 9am to 5pm, with Sunday and bank holidays closed.

8. Where is Leeds Building Society’s head office?

The head office is at 26 Sovereign Street, Leeds, West Yorkshire, LS1 4BJ. For ordinary face-to-face customer service, use the official branch finder rather than assuming the head office is a walk-in branch.

9. Where is the Leeds Central Building Society branch?

The Leeds Central branch is at 27-28 Commercial Street, Leeds, LS1 6EX. It is currently listed as open Monday to Friday from 9:30am to 4:45pm, with limited Saturday opening.

10. Is Building-society.org the official Leeds Building Society website?

No. Building-society.org is an independent information website. Use leedsbuildingsociety.co.uk and the Society’s official secure online service for applications, account management, mortgage servicing and personal information.

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