Financial Information Safety Notice
Read this safety notice before using building society contact, savings, mortgage, branch, FSCS or FCA-related information online.
Use our guides safely
building-society.org/ is an educational website. We can help you find and understand public information, but we cannot decide what is suitable for your personal circumstances. Savings, mortgages, ISAs, loans, arrears support, complaints and compensation questions can have serious financial consequences.
Nothing on this website should be treated as personal advice, mortgage advice, investment advice, savings advice, tax advice, legal advice, debt advice or a recommendation to use any specific building society or product.
Before making a financial decision
- Read the official product page and full terms.
- Check whether the firm is authorised and has the correct permissions on the official FCA Register or FCA Firm Checker.
- Check FSCS protection and whether money is protected per authorised firm, not simply by brand name.
- Consider your own circumstances, time horizon, risk, need for access, repayment ability and fees.
- Speak to the building society or a regulated adviser if you need advice.
Common risk areas
| Topic | Why users must verify |
|---|---|
| Savings rates | Rates, bonuses, account access rules and withdrawal limits can change. |
| Mortgages | Eligibility, affordability, fees, early repayment charges and product availability depend on individual circumstances and lender criteria. |
| FSCS protection | Protection can depend on the authorised firm, account type, eligibility and official scheme rules. |
| Branches and phone numbers | Opening hours, local services, phone menus and appointment requirements can change. |
| Scams | Fraudsters may copy branding, create fake links or use fake phone numbers. |
If something feels urgent or suspicious
Stop before clicking links, transferring money or sharing personal information. Use the official phone number from the building society’s own website or secure app. If you believe you are being scammed, contact your financial provider immediately and follow official fraud-reporting guidance.