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Dilley · Frio County · Texas · ICE facility

Dilley Detention Center Detainee Search, Visitation & Family Information

The facility most families search as “Dilley Detention Center” is officially listed as Dilley Immigration Processing Center. It is an ICE immigration detention facility at 300 El Rancho Way in Dilley, Texas, not a Frio County jail roster.

Start with ICE’s detainee locator, save the A-Number, then use the correct system for court status, visits, legal access, bond, mail or money. Do not rely on unofficial inmate-search pages for time-sensitive immigration custody information.

Quick Answer: What to Do First

If you are trying to find someone at Dilley, use the ICE Online Detainee Locator System first. After that, use EOIR’s case system for immigration-court information. The facility phone is useful for visitation, emergency messages and current resident-contact rules, but the facility does not replace the official court system.

Official facility name Dilley Immigration Processing Center

Also searched as Dilley Detention Center, South Texas Family Residential Center, STFRC or DIPC.

Street address 300 El Rancho Way

Dilley, TX 78017, Frio County.

Main phone 830-378-6500

Call before travel, mailing anything or sending an emergency message.

Public fax / general email Call first

The current facility page does not publish a general public fax or general facility email for families.

Best order for most families: search ICE locator → save A-Number → check EOIR case status → call facility only for Dilley-specific visit, mail, money or emergency-message questions.
Do not treat detention as guilt.

ICE detention is civil immigration custody. A detention result does not prove a criminal conviction, and release eligibility depends on the person’s case, custody authority and court/ICE decisions.

If the Person Is Not Showing in the ICE Locator

A missing result does not always mean the person is not in ICE custody. The public locator has limits, records can update after a delay, and children under 18 are not searchable in the public system.

Check A-Number Verify country Try exact names Call Dilley or DRIL Check EOIR

Looking for a child

ICE’s public locator does not search records for people younger than 18. If the case involves a family unit, search for the adult family member when appropriate or contact the attorney/official agency.

Recent detention or transfer

Custody records may not update instantly. Recheck ODLS later and call the facility or ICE DRIL if the person was recently moved.

Name mismatch

Try legal spelling, hyphenated last names, two surnames and alternate order. Use official documents when possible instead of guessing.

ICE DRIL: 888-351-4024. Use this line for detention information and unresolved detention concerns. Have the person’s full name, date of birth, country of birth and A-Number ready if available.
Call script:

“I am trying to confirm whether [full name], date of birth [date], country of birth [country], A-Number [number if known], is currently housed at Dilley Immigration Processing Center. Can you tell me the correct official next step or agency to contact?”

How to Check the Immigration Court Case

ICE custody and immigration-court status are separate. ICE may show where someone is detained. EOIR’s Automated Case Information system shows basic information about certain immigration court or Board of Immigration Appeals cases.

Online case status EOIR Automated Case Information

Use the A-Number and nationality. ACIS states that not all cases or all information appear in the system.

Open EOIR ACIS
Automated phone 800-898-7180

DOJ also lists 304-625-2050 and TDD 800-828-1120 for case-status access.

Get the A-Number first

Use the number from ICE paperwork, the locator result, attorney records or family documents.

Open ACIS or call EOIR

Enter the A-Number online or by phone. Online, choose the required nationality field before submitting.

Save hearing details

Write down the court, hearing date, hearing time and case status. Save the date you checked.

Use hearing notices as the controlling source

EOIR states that court documents such as hearing notices are the official source of case-status information.

Bond hearing limitation:

ACIS says users should contact the local court if they need bond-hearing information. Do not assume the online screen shows every bond-related detail.

Dilley Visitation Hours, Approval and Arrival Rules

Dilley’s February 2026 visitation instructions separate family-unit visitation from single-female-resident visitation. Call before driving because ICE detention visitation hours can change for operational reasons.

Family units · weekdays 8:00 AM–8:00 PM

Monday through Friday for residents housed with family members.

Family units · weekends / holidays 8 AM–12 PM

and 4 PM–8 PM.

Single female residents 12:00 PM–4:00 PM

Saturday, Sunday and holidays.

Confirm before travel 830-378-6500

Ask about current restrictions, capacity and required identification.

Visit length: The current guide says there are no time restrictions other than normal visitation hours. Minimum visit duration is one hour for family units and 30 minutes for single female residents, unless capacity or facility operations require changes.

Visitor approval checklist

  • Full legal name
  • Date of birth
  • Valid federal or state photo ID for adult visitors
  • Current physical address
  • Relationship to the resident
  • Any requested immigration-status information
Minors Parent or legal guardian required

Minors must be accompanied and directly supervised by a parent or legal guardian during the visit.

Parking North end of main lot

The guide directs visitors to designated spaces near the Front Lobby Building when available.

Screening Search required

Visitors are subject to visual search, metal detector screening and X-ray inspection of belongings. Refusing a search means no admission.

Items to keep simple

  • Visitor ID
  • Vehicle keys or remote
  • Eyeglasses
  • Handkerchief or facial tissue if needed
  • For infants: up to two diapers
  • Pacifier, one bottle/non-spill cup and one small wipes package
Local travel tip:

Dilley is a small Frio County city, and the facility visit is not the same as walking into a downtown courthouse. Confirm the schedule and resident location before making the trip to El Rancho Way.

Sending Money and Mail to a Dilley Resident

Money and mail rules are strict. The February 2026 facility instructions list kiosks, Western Union Quick Collect and a secure lockbox for resident-account deposits, while incoming correspondence is limited to legal mail and approved special correspondence.

Money methods are not interchangeable

Do not mail cash to the facility. Use the official method that matches the instruction you are following, and verify the resident’s Convenience Store number before depositing funds.

Kiosk Western Union Lockbox
Facility kiosks Cash, credit and debit

Kiosks are listed for the front lobby and visitation area.

Western Union Quick Collect

The resident’s last name and Convenience Store number are required.

Secure lockbox Mail-deposit route

Use the exact lockbox address below.

Current lockbox format Facility: SOTEX

Resident’s Convenience Store Number
PO Box 933488
Atlanta, GA 31193-3488

Mail restriction:

The current facility guide says incoming correspondence is limited to legal mail and approved special correspondence, such as correspondence from attorneys, embassies, consulates, members of Congress and health-care professionals. Call first before sending ordinary family letters.

Facility mail format Resident Name

Resident Agency Number
Dilley Immigration Processing Center
300 El Rancho Way
Dilley, TX 78017

Packages need approval:

Resident packages may not be received through the mail without prior approval by the resident’s Unit Manager. Unapproved items may be returned at the resident’s expense.

Immigration Bond, Release and Transfers

Immigration bond is not Texas criminal bail. Some people may have no bond, some may be ineligible, and some may need an immigration judge or ICE to act before payment is possible.

Criminal bail Criminal-court process

Usually tied to a criminal charge in state or federal criminal court.

Immigration bond ICE / immigration-court process

Concerns release from civil immigration detention while proceedings continue.

Confirm bond was actually set

Use official ICE paperwork, attorney confirmation or court information. Do not pay based on a phone call alone.

Confirm who can pay

The person paying an immigration bond may need to qualify as an obligor and provide required identification.

Use CeBONDS when eligible

ICE’s Cash Electronic Bonds Online System can request verification and payment for eligible cash immigration bonds.

Save every confirmation

Keep receipts, confirmation numbers and bond documents. These records matter if there is a later payment or release question.

Open ICE CeBONDS
Release is not the end of the immigration case.

A person can be released from Dilley while court hearings, reporting duties, appeals or other immigration obligations continue. Keep checking EOIR and follow official notices.

If someone was transferred or released

Recheck ODLS Call facility Check EOIR Call ICE DRIL Contact attorney

Emergency Messages, Complaints and Safety Concerns

Use the facility phone for genuine emergency messages. Use official complaint channels for serious unresolved detention, safety, abuse or misconduct concerns.

Emergency message 830-378-6500

Dilley’s guide says the caller’s name and phone number will be collected and the message will be provided to the resident as soon as possible.

ICE DRIL 888-351-4024

Detention information and unresolved detention concerns.

DHS OIG Hotline 800-323-8603

External DHS complaint hotline option.

ICE OPR Joint Intake Center 877-246-8253

Email: joint.intake@dhs.gov. Use for professional-responsibility complaints involving ICE.

PREA / third-party report 830-378-6500

CoreCivic lists the Dilley PSA Compliance Manager contact through the facility phone.

Prepare before calling:

Have the resident’s full name, A-Number, date/time of issue, location, witnesses if known, medical urgency, staff names if known, requested action and your callback number.

Dilley Immigration Processing Center Location and Map

Dilley Immigration Processing Center is at 300 El Rancho Way, Dilley, TX 78017. Confirm the person is still at Dilley and confirm visitation rules before traveling.

Facility address 300 El Rancho Way

Dilley, TX 78017.

County / field office context Frio County / San Antonio ICE field office

Dilley appears in ICE detention-facility context under the San Antonio field office area.

Accessibility details Call first

The current public facility page does not publish a detailed accessibility-accommodation guide for visitors. Call 830-378-6500 before traveling.

Dilley Contact Directory by Task

Use the source that controls your specific question
Task Official contact or tool Best use
Facility / visit questions 830-378-6500 Dilley-specific visitation, resident contact, emergency messages and facility instructions.
Find a detainee ICE Online Detainee Locator Current ICE custody location for searchable adult records.
Court case status EOIR ACIS
800-898-7180
Immigration-court case and hearing information when available.
Detention information line 888-351-4024 ICE DRIL help with detention questions and unresolved concerns.
Legal visits STFRCattorneyvisits@corecivic.com
830-378-6500 ext. 86541
In-person legal visits and Virtual Attorney Visitation scheduling.
Bond payment ICE CeBONDS Eligible cash immigration bond verification and payment.
DHS complaint 800-323-8603 DHS OIG complaint hotline.
ICE OPR complaint 877-246-8253
joint.intake@dhs.gov
ICE professional-responsibility complaint channel.

Dilley Detention Center FAQs

What is the official name of Dilley Detention Center?

The official facility name is Dilley Immigration Processing Center. Older records and search results may call it South Texas Family Residential Center, STFRC or DIPC.

Is Dilley Detention Center a county jail?

No. Dilley is an ICE civil immigration detention facility in Frio County, Texas. Use ICE and EOIR systems instead of a normal Texas county jail roster.

How do I search for someone at Dilley?

Use ICE’s Online Detainee Locator System. Search by A-Number and country of birth when possible, or by exact first name, last name and country of birth.

Why is someone not showing in the ICE detainee locator?

The A-Number, country of birth or name may not match the record. The person may also have been transferred, released, recently detained, or outside the public locator’s searchable records.

Can I search for a child in ICE’s public locator?

No. ICE’s public Online Detainee Locator System does not search records for people under age 18.

What is the Dilley facility phone number and address?

The facility phone number is 830-378-6500. The address is 300 El Rancho Way, Dilley, TX 78017.

How do I check a Dilley resident’s immigration court case?

Use EOIR Automated Case Information online or call 800-898-7180. You usually need the A-Number, and court hearing notices remain the official source.

What are Dilley visitation hours?

The February 2026 guide lists family-unit visits Monday through Friday from 8 AM to 8 PM, weekends and holidays from 8 AM to noon and 4 PM to 8 PM, and single female resident visits on weekends and holidays from noon to 4 PM.

Can family members send regular letters to Dilley?

The current guide says incoming correspondence is limited to legal mail and approved special correspondence. Call 830-378-6500 before sending ordinary family mail.

How can an attorney schedule a Dilley legal visit?

Legal representatives can email STFRCattorneyvisits@corecivic.com or call 830-378-6500 extension 86541. VAV requests should be made at least 24 hours before the desired appointment.

Official source verification note Last reviewed: September 13, 2026

Facility name, address, phone, ICE detainee locator steps, EOIR case-status tools, visitation, mail, money, legal visits, emergency messages, PREA/complaint routes and bond resources were checked against ICE, DOJ/EOIR and CoreCivic sources.

Facility rules, custody location, visit schedules, money methods, mail rules and court information can change. Call Dilley at 830-378-6500 before travel, payment or mailing anything time-sensitive.

Official and operator sources reviewed

CountyDetentionCenter.org is an independent informational website. It is not operated by ICE, DHS, DOJ, CoreCivic, Dilley Immigration Processing Center or another government agency.

This page is general public-information guidance. It is not legal advice and does not determine custody status, immigration status, bond eligibility, release eligibility, guilt or innocence.

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