Monmouthshire Building Society: Savings, Mortgages & Account Guide

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Independent Wales & UK Member Guide · Reviewed September 2026

Monmouthshire Building Society: Savings, Mortgages & Account Guide

Monmouthshire Building Society customers usually need practical help rather than a general description of the Society: checking a savings rate, opening or transferring a Cash ISA, signing in to My Accounts, registering the MonBS app, moving money to a nominated bank account, switching an existing mortgage or finding a branch or agency.

This guide separates those routes. It also highlights a particularly important September 2026 mortgage point: Monmouthshire Building Society’s current mortgage page still displays a temporary pause on new mortgage business while its lending system is being upgraded, while existing borrowers can continue to use its rate-switch and mortgage-servicing routes.

Open Official My Accounts Compare MonBS Savings Choose Your Task
Independent website and security notice: Building-society.org is not Monmouthshire Building Society and cannot view, unlock, withdraw from, transfer, close or change a MonBS account. Never enter your My Accounts User ID, password, app PIN, one-time SMS code, full account number or mortgage security information on this website.

Meaningful editorial review: 13 September 2026. Savings rates, mortgage availability, branch or agency arrangements and account procedures can change. Re-check the relevant Monmouthshire Building Society page before applying, transferring savings or changing a mortgage.

Monmouthshire Building Society: Quick Answers

Founded 1869. Monmouthshire Building Society has served members for more than 150 years.
Organisation type A mutual building society owned by its members rather than external shareholders.
Savings Customer Services 01633 844 340, option 1.
Existing mortgage help 01633 844 340, option 2 for general enquiries.
Published service hours Weekdays 9am–5pm, except Wednesday 10am–5pm.
Online account service My Accounts at myaccounts.monbs.com.
FSCS protection Eligible savings are currently protected up to £120,000 per eligible person, subject to FSCS rules.
Financial Services Register Monmouthshire Building Society lists reference number 206052.
Mortgage applicants: as of this September 2026 review, the Society’s current mortgage landing page still displays a temporary pause on new mortgage business during its lending-system upgrade. Existing borrowers can continue to access rate switches, further advances, porting and transfer-of-equity support where eligible.

What Do You Need From Monmouthshire Building Society?

Start with the task, because My Accounts, the MonBS app, branch or agency service and mortgage support do not all do the same things.

Online account Log in to My Accounts

Use the official web service when you already have My Accounts credentials and want online account information.

Open My Accounts help
Mobile Register or use the MonBS app

The app has its own registration process, even if you already use My Accounts.

Open app guidance
Savings Compare rates and access

Choose between access accounts, regular savers, bonds and Cash ISAs according to how you need to use the money.

Open savings guidance
Cash ISA Open or transfer an ISA

Use a formal transfer process for existing ISA money so the tax-free status is preserved.

Open ISA guidance
Mortgage Manage an existing mortgage

Existing borrowers can check switching, porting, further borrowing, equity changes and redemption routes.

Open mortgage help
Local service Find a branch or agency

MonBS uses both its own branches and partner agencies for face-to-face services.

Open branch guidance

What Monmouthshire Building Society Does

Monmouthshire Building Society is a Welsh mutual building society headquartered in Newport. Customers who hold qualifying savings accounts or mortgages are generally members, giving eligible members a say in how the Society is run.

Its main retail services are savings and mortgages. Savings can be opened or managed through different combinations of the MonBS app, My Accounts, branches and agencies depending on the product.

Access savings Accounts designed for savers who want to make withdrawals, subject to the specific product rules.
Regular savings Monthly saving products for customers building a balance over time.
Cash ISAs Tax-free savings including instant-access and fixed-rate choices.
Fixed-term savings Bonds and fixed ISAs for money that can usually be left untouched for a defined term.
Existing mortgages Rate switches, further borrowing, porting, transfer of equity, redemption and payment-support services.
Member participation Eligible members can take part in AGM voting and member-feedback activity under the Society’s rules.

Official MonBSMonmouthshire Building Society Official Website

After opening this link:

  1. Choose Savings, Mortgages, the MonBS App or My Accounts according to the task you need to complete.
  2. If you already hold an account, identify its exact product name before using a general application route.
  3. Open the individual account page to check its current interest rate and access conditions.
  4. For mortgage tasks, check whether the request is for new borrowing or an existing mortgage.
  5. Use only MonBS secure services when submitting personal or financial information.

Monmouthshire Building Society My Accounts Login

My Accounts is Monmouthshire Building Society’s web-based online banking service. The current login page asks for a User ID and password and also offers a registration option.

Use My Accounts when

  • You already have web-access credentials.
  • You want to view supported savings information online.
  • You want access without installing the mobile app.
  • You need the Society’s secure online account environment.

Do not confuse it with the app

  • My Accounts and the MonBS app have separate registration processes.
  • Having My Accounts does not automatically mean the app is already registered.
  • The app has separate PIN or biometric login after setup.

Official online bankingMonmouthshire Building Society My Accounts

After opening this link:

  1. Check that the address is the official myaccounts.monbs.com service.
  2. Enter your User ID and password only on the genuine MonBS login page.
  3. If you have not registered before, use the Register option rather than guessing credentials.
  4. Review account information before starting a withdrawal or account-management request.
  5. If you have already submitted a withdrawal, maturity or closure request, note the current service message asking customers not to duplicate requests unless circumstances have changed.
  6. Log out when finished, particularly on a shared device.
Current service message: the My Accounts login currently says MonBS is handling higher customer activity than usual. If you have already submitted a withdrawal, maturity or closure request, avoid sending duplicate follow-up requests unless something has changed.

MonBS App: Savings, Transfers and Account Management

The MonBS app was introduced as an additional way to manage savings alongside branches and online services. It is available for supported Apple and Android devices.

Separate registration You register for the app separately even if you already use My Accounts.
What you need Your account number and personal details are used during app registration.
Two-factor authentication MonBS says two-factor authentication is required during the registration process.
Biometric or PIN login After setup, supported devices can use face, fingerprint or app-PIN security.
Open savings Many savings accounts and ISAs can be opened through the app where the product allows it.
External transfers External savings transfers are restricted to your registered Nominated Bank Account.
International payments: MonBS says the app does not support international transfers. External savings withdrawals through the app can only be sent to the nominated bank account registered for the account.

Official appMonmouthshire Building Society App

After opening this link:

  1. Use MonBS’s official App Store or Google Play route rather than searching for an unofficial copy.
  2. Install the app and begin the separate app registration.
  3. Have your MonBS account number and personal information ready.
  4. Complete the SMS two-factor authentication step.
  5. Set up the permitted PIN or biometric login on your device.
  6. Check the individual savings product before assuming it can be fully managed in the app.

Monmouthshire Building Society Savings: Pick the Account by Access

MonBS offers access accounts, regular savers, Cash ISAs, fixed-term bonds, children’s accounts and specialist products. The best rate is not automatically the best account if its deposit or withdrawal rules do not fit how you save.

Savings type
Useful when
Check carefully
Access savings
You want to add money and retain access when needed.
Variable rate, bonus conditions, withdrawal limits and management channels.
Regular saver
You want to build a savings habit with monthly deposits.
Maximum monthly deposit, account term and what happens if you withdraw.
Fixed-rate bond
You can leave a lump sum untouched for a defined period.
Maturity date, deposit window and whether early access is prohibited.
Cash ISA
You want eligible cash interest to remain tax-free.
Annual ISA allowance, transfer rules, fixed or variable rate and withdrawal penalties.
Mortgage Customer Saver
You already have an eligible MonBS residential mortgage and want instant-access savings.
Minimum balance, maximum balance and existing-mortgage eligibility.
Large-balance limit: current MonBS product pages state that a member can invest up to £2,000,000 across their accounts with the Society, subject to each individual product’s own lower maximum where applicable.

Official savingsCompare Monmouthshire Building Society Savings

After opening this link:

  1. Choose personal savings, ISAs, bonds or another relevant savings category.
  2. Compare the current AER or tax-free rate.
  3. Check how the account can be opened: online, app, branch or agency.
  4. Read the access and withdrawal conditions.
  5. Check minimum and maximum balances.
  6. Open the Summary Box and terms before applying or transferring a large balance.

Monmouthshire Savings Rate Snapshot: 13 September 2026

The figures below are a dated snapshot from current MonBS product pages. They illustrate the difference between flexible and restricted savings; they should not be treated as permanent rates.

6.00% AER Regular Saver Issue 8, variable at the review date, with deposits from £1 to £500 per month.
3.50% AER Access Bonus Account, variable at the review date.
3.50% AER Mortgage Customer Saver, for eligible existing residential mortgage customers.
3.25% tax-free/AER Instant Access Tracker Cash ISA Issue 1 at the review date.
3.90% tax-free/AER 1 Year Fixed Rate Cash ISA shown in the current ISA range.
3.85% tax-free/AER 2 Year Fixed Rate Cash ISA shown in the current ISA range.
Do not compare only the percentages. The Regular Saver limits how much can be paid in each month, the tracker ISA has a variable rate, and fixed ISAs trade access for rate certainty.

Monmouthshire Cash ISAs and ISA Transfers

Monmouthshire Building Society currently offers both variable and fixed-rate Cash ISAs. For the 2026/27 tax year, the ISA allowance remains £20,000 across your ISAs, subject to HMRC rules.

Instant Access Tracker Cash ISA Variable-rate ISA designed for penalty-free access and linked to movements in the Bank of England Base Rate under its terms.
1 Year Fixed Rate Cash ISA Current fixed ISA option for savers prepared to accept fixed-term access conditions.
2 Year Fixed Rate Cash ISA Longer fixed period with its own rate and early-access rules.
Transfer existing ISA Eligible Cash ISA and stocks-and-shares ISA money can be transferred into supported MonBS ISA products.
ISA transfer rule: do not normally withdraw existing ISA money into your current account and then pay it into MonBS. Use the formal ISA transfer process so existing tax-free ISA status is preserved.

Official Cash ISAsMonmouthshire Building Society Cash ISAs

After opening this link:

  1. Compare access and fixed-term Cash ISAs.
  2. Check the current tax-free/AER rate.
  3. Confirm whether the account accepts ISA transfers.
  4. Read the early-access or notice rules before selecting a fixed ISA.
  5. Check whether you can open through the app, online, branch or agency.
  6. If moving an existing ISA, use the receiving MonBS transfer process rather than withdrawing the funds yourself.
Fixed ISA access can be strict. For example, current MonBS maturity fixed-ISA information states that after the 14-day cancellation period, withdrawals are not permitted until the fixed term ends. Always check your exact issue’s terms because different ISA products can have different access rules.

How to Pay Money Into a Monmouthshire Building Society Account

Electronic payments into a personal MonBS savings account use the Society’s central sort code and account number with your own MonBS account number entered as the payment reference.

40-05-30 Published Monmouthshire Building Society sort code for supported savings and mortgage payments.
14576608 Published central account number used with the correct customer reference.
Your full name For personal accounts, MonBS says the Confirmation of Payee name should be the account holder’s full name.
Your MonBS number Use the relevant Monmouthshire savings or mortgage account number as the payee reference.
Do not omit the reference. The central bank account details do not identify your savings account by themselves. Enter the correct MonBS savings or mortgage account number in the payment reference exactly as instructed.

Official payment checkMonBS Confirmation of Payee Guidance

After opening this link:

  1. Select Personal as the account type when funding a personal savings or mortgage account.
  2. Enter your full name as the payee name.
  3. Enter sort code 40-05-30.
  4. Enter account number 14576608.
  5. Enter your MonBS savings or mortgage account number as the reference.
  6. Read the Confirmation of Payee result before authorising the payment.

Withdrawals and the Nominated Bank Account

Withdrawal options depend on the savings product. The MonBS app can support external transfers, but external app withdrawals are restricted to the Nominated Bank Account registered for you.

Internal transfer Move eligible money between supported MonBS accounts through the app where allowed.
External transfer Supported app withdrawals can be made to the registered Nominated Bank Account.
Change nominated account MonBS says the Nominated Bank Account cannot simply be changed inside the app; contact customer support.
Fixed products Access may be prohibited or limited until maturity, depending on the product terms.
Account-specific rules come first. An app function does not override the withdrawal restrictions on a fixed, notice or limited-access savings account.

Monmouthshire Building Society Mortgages in September 2026

MonBS normally serves first-time buyers, home movers, remortgagers, later-life borrowers and other customers who can benefit from its case-by-case underwriting approach.

However, the current public mortgage page still displays an important operational notice: new mortgage business is temporarily paused while the Society prepares its upgraded loans-origination system. Do not assume a calculator or older product article means a fresh new-business application can currently be submitted.

New mortgage customer

  • Check the current mortgage landing page before doing anything else.
  • Do not rely on an older mortgage rate article as evidence that applications are open.
  • Use calculators for planning only.
  • Wait for the Society’s live new-business route if the pause remains in place.

Existing MonBS borrower

  • Rate switch when eligible.
  • Port an existing mortgage when moving, subject to assessment.
  • Apply for additional borrowing where eligible.
  • Discuss adding or removing a borrower.
  • Request a redemption statement.

Official mortgagesMonmouthshire Building Society Mortgages

After opening this link:

  1. Read the current service notice at the top of the mortgage page.
  2. If you are a new applicant, confirm that new business has reopened before relying on a calculator or older rate information.
  3. If you already have a MonBS mortgage, choose Existing Mortgage Customers.
  4. For affordability planning, use the calculators only as an indication.
  5. For personalised mortgage advice, use the current contact or callback route.
Your home may be repossessed if you do not keep up repayments on your mortgage. Mortgage availability, affordability and lending decisions depend on individual circumstances and the Society’s current criteria.

Existing MonBS Mortgage: Rate Switch, Porting, Borrowing More and Redemption

Existing Monmouthshire borrowers have a much wider range of current services than new mortgage applicants during the temporary new-business pause.

Rate switch MonBS writes to borrowers approaching the end of an eligible deal and can provide supported online or adviser-assisted switching.
Moving home You may be able to port an existing mortgage product, subject to a new application and the Society’s criteria.
Borrow more Additional borrowing is available to eligible existing borrowers subject to affordability and lending criteria.
Add or remove borrower A transfer of equity requires adviser involvement and a review of the mortgage’s continued affordability.
Pay off the mortgage Request a redemption statement before repaying the loan in full.
Mortgage Customer Saver Eligible residential mortgage customers can currently access a specialist instant-access savings account.
Current SVR shown by MonBS: the existing-customer page currently lists a Standard Variable Rate of 7.99%. If your mortgage deal is ending, compare the available switch products rather than automatically rolling onto SVR.

Official existing mortgage helpExisting Monmouthshire Mortgage Customers

After opening this link:

  1. Choose the section matching your task: deal ending, moving home, borrowing more, transfer of equity or redemption.
  2. If your deal is ending, check the products for your current loan-to-value band.
  3. Check product fees and Early Repayment Charges before accepting a switch.
  4. If moving home, ask whether keeping and porting the existing rate is suitable.
  5. If repaying the mortgage, request an up-to-date redemption statement rather than relying on the online balance alone.
Rate-switch advice: MonBS currently publishes 01633 844351 for Mortgage Advisers handling rate-switch guidance, with extended adviser hours on several weekdays.

Monmouthshire Building Society Branches and Agencies

MonBS uses a mixture of its own branches and agency locations. An agency is a partner organisation that provides selected Society services in an area without a full MonBS branch.

Branch A location operated directly by Monmouthshire Building Society.
Agency A partner business offering approved MonBS services on the Society’s behalf.
Accessibility MonBS states that its branches have wheelchair access.
Services vary Check the specific location before travelling, particularly for complex mortgage or account-administration requests.
Local network change: MonBS closed its Griffithstown agency in 2026 after reviewing its use. The Society says customers can continue using alternative branches, agencies and digital services, including Cwmbran and Newport-area locations.

Official locationsFind Monmouthshire Building Society Branches and Agencies

After opening this link:

  1. Find the branch or agency section for your area.
  2. Check whether the location is a full MonBS branch or an agency.
  3. Review the current opening times.
  4. Check whether your planned account or mortgage task is available there.
  5. For a sensitive or complicated request, call first so the right colleague can be available.

Monmouthshire Building Society Fraud and Scam Help

MonBS warns customers not to trust an incoming call simply because Caller ID looks genuine. If someone claims to represent the Society, your bank or the police and asks you to move money, stop and verify the caller independently.

MonBS says it will never

  • Call and tell you to transfer money to a new account.
  • Ask you to hand over cash.
  • Ask for your PIN or passwords in full by telephone or email.
  • Ask you to key your PIN into the telephone keypad for an unsolicited security call.

If you are suspicious

  • End the call.
  • Use another telephone or wait before calling back.
  • Use the telephone number from a trusted MonBS source.
  • Check recent account activity.
  • Keep suspicious messages and payment details.
01633 844340 Published savings support number for suspicious activity and APP scam reporting.
01633 844370 Published mortgage-support contact on MonBS security information.
13 months Current published time limit for making an eligible APP scam reimbursement claim from the final payment in the same scam.
£85,000 Current maximum APP scam reimbursement claim stated by MonBS, subject to the scheme rules and individual assessment.

Official securityMonmouthshire Building Society Security Guidance

After opening this link:

  1. If money is currently at risk, contact MonBS immediately rather than reading every security article first.
  2. Read the impersonation and APP fraud warnings.
  3. Do not rely on Caller ID as proof of identity.
  4. If you already made a scam payment, note the payment dates, receiving account details and how you were contacted.
  5. Ask MonBS about the current reimbursement process where the payment may qualify.

Monmouthshire Building Society FSCS Protection

Monmouthshire Building Society is a member of the Financial Services Compensation Scheme. Eligible deposits are currently protected up to £120,000 per eligible person, per authorised firm, subject to FSCS rules.

£120,000 Current standard UK deposit-protection limit per eligible person, per authorised firm.
1 Dec 2025 Date the standard FSCS deposit limit increased from £85,000 to £120,000.
£1.4 million Potential temporary high-balance protection for qualifying life events, usually for up to six months.
Do not treat every MonBS account as having a separate £120,000 limit. Standard FSCS protection is assessed per eligible person, per authorised firm, so eligible balances across Monmouthshire Building Society accounts are considered together.

Official FSCSCurrent FSCS Deposit Protection Limit

After opening this link:

  1. Check the current standard protection limit.
  2. Add together eligible deposits you hold with the same authorised firm.
  3. Use the FSCS protection checker if you are unsure about banking licences.
  4. Read the temporary high-balance rules if you recently received a large amount from a qualifying life event.

How to Make a Complaint to Monmouthshire Building Society

If a savings, mortgage, app or service problem has not been resolved, make the complaint specific. Include dates, what happened, what you have already tried and the outcome you want.

Your account or mortgage reference.
Important dates in chronological order.
The branch, agency or team already contacted.
Relevant statements, messages or screenshots.
Any financial or practical impact.
The resolution you want MonBS to consider.
MonBS currently says app users can use Help & Contact Us and choose Provide us your feedback. Complaints can also be raised through customer support, a branch or agency, secure contact routes or in writing.

Official supportMonBS Account and Complaint FAQs

After opening this link:

  1. Find the Support or complaint question.
  2. Choose the available complaint route that lets you keep the clearest record.
  3. Explain the issue in date order and avoid sending unnecessary security information.
  4. Keep copies of your complaint and MonBS responses.
  5. If MonBS cannot resolve the complaint, read the final-response information about the Financial Ombudsman Service.

Monmouthshire Building Society Contact Details and Head Office

Monmouthshire Building Society

Head Office:
Monmouthshire House
John Frost Square
Newport
South Wales
NP20 1PX

Savings Customer Services: 01633 844 340 — press 1

Existing mortgage enquiries: 01633 844 340 — press 2

Mortgage payment support: 01633 844 340 — press 3

Mortgage Adviser / switch enquiries: 01633 844 340 — press 4

Published Customer Services hours:
Monday, Tuesday, Thursday, Friday: 9am–5pm
Wednesday: 10am–5pm

Open Head Office in Google Maps

For routine face-to-face savings service, your nearest branch or agency may be more convenient than the head office. Check the current location information before travelling.

Common Monmouthshire Building Society Mistakes to Avoid

Assuming the app and My Accounts share one registration They are separate registration processes, even though both can show supported account information.
Sending an external app transfer anywhere External app withdrawals are limited to your Nominated Bank Account.
Forgetting the MonBS payment reference The central sort code and account number need your own account number as the payment reference.
Moving an ISA by ordinary withdrawal Use the official ISA transfer route when preserving existing tax-free status matters.
Choosing 6.00% without reading the rules The Regular Saver’s rate sits alongside monthly deposit limits and a defined product structure.
Treating a fixed ISA like instant access Some fixed products prevent withdrawals after the cancellation period until maturity.
Assuming new mortgage applications are open Check the current mortgage page because a temporary new-business pause remains displayed at this review date.
Ignoring an Early Repayment Charge Existing borrowers switching early or moving home should check the current mortgage’s ERC before changing products.

Which MonBS Service Channel Should You Use?

Task
Good starting route
When to change route
View existing account
My Accounts or MonBS app.
Contact support if your account is missing or access has failed.
Open savings
Product page, app, branch or agency according to the account.
Use branch or telephone help if identity verification or eligibility needs assistance.
ISA transfer
Supported MonBS ISA transfer process.
Contact the Society if the transfer type is not available through your chosen digital route.
Existing mortgage rate ending
Existing Mortgage Customers page.
Speak to a Mortgage Adviser if you need advice or want to discuss another option.
Mortgage payment difficulty
Call Customer Services and choose mortgage-support option 3.
Contact early rather than allowing missed payments to accumulate.
Suspected scam
Verified MonBS customer-support route.
Do not continue using contact details provided by the suspected scammer.

Related UK Building Society Guides

Compare another mutual if your priority is digital account management, branch coverage, Cash ISA access or mortgage service rather than simply the highest advertised rate.

Nationwide Building Society: Mortgages, Savings & Help Coventry Building Society: Savings, Mortgages & Account Help West Brom Building Society: Savings, Mortgages & Online Services Yorkshire Building Society: Savings, Mortgages & Online Banking

Official Monmouthshire Building Society Resources

Use the official page that directly controls your task. Rates, products and operational notices can change after this guide is reviewed.

Monmouthshire Building Society Official Website My Accounts Login MonBS App Savings Personal Savings Accounts Cash ISAs Confirmation of Payee Mortgages Existing Mortgage Customers Security & Fraud Contact MonBS Forms, Terms & Documents

How This Monmouthshire Building Society Guide Was Checked

My Accounts login route checked.
MonBS app registration and security guidance reviewed.
App and My Accounts separate-registration rule checked.
Current personal savings range checked.
September 2026 savings-rate examples reviewed.
Cash ISA range and transfer information checked.
2026/27 £20,000 ISA allowance checked against current MonBS product information.
Confirmation of Payee details reviewed.
Current mortgage new-business notice checked.
Existing mortgage rate-switch and porting guidance reviewed.
Current 7.99% published SVR checked.
Security and APP scam information reviewed.
Current £120,000 FSCS limit checked.
Head-office address and customer-service hours checked.

Last meaningful editorial review: 13 September 2026. Live interest rates, mortgage products and operational notices are treated as time-sensitive rather than permanent facts.

Independent Financial Information and Safety Notice

Building-society.org is an independent informational website. It is not Monmouthshire Building Society, the Financial Conduct Authority, Prudential Regulation Authority, Financial Services Compensation Scheme or Financial Ombudsman Service.

This page cannot access an account, verify identity, approve borrowing, transfer savings, change a nominated bank account, switch a mortgage or provide personalised financial advice. Use MonBS official secure services whenever personal or financial information is required.

Verify before acting: savings rates, ISA terms, mortgage availability, account limits, branch arrangements, service hours and fraud-reimbursement rules can change. Confirm material decisions through the current official source.

Monmouthshire Building Society FAQs

1. What is the official Monmouthshire Building Society online login?

The official web account service is My Accounts at myaccounts.monbs.com. The page currently asks for a User ID and password and also provides a registration route for customers who have not registered before.

2. Is the MonBS app login the same as My Accounts?

No. Monmouthshire Building Society says the MonBS app has a separate registration process from My Accounts. Existing My Accounts users still register separately when setting up the app for the first time.

3. What is Monmouthshire Building Society’s phone number?

The main Customer Services number is 01633 844 340. Current contact information directs savings customers to option 1 and existing mortgage enquiries to option 2. Published weekday hours are 9am–5pm except Wednesday, when service starts at 10am.

4. What savings accounts does Monmouthshire Building Society offer?

Its current range includes access savings, regular savers, Cash ISAs, fixed-term bonds, children’s savings and specialist products such as the Mortgage Customer Saver for eligible existing residential mortgage customers.

5. Can I transfer an ISA to Monmouthshire Building Society?

Yes, supported MonBS Cash ISAs can accept eligible ISA transfers. Use the formal ISA transfer process rather than withdrawing existing ISA money yourself if you want to preserve its tax-free status.

6. How do I pay money into my MonBS savings account by bank transfer?

For supported personal accounts, MonBS publishes sort code 40-05-30 and account number 14576608. Use your full name as the payee name and your own MonBS savings account number as the payment reference, following the current Confirmation of Payee guidance.

7. Can I send money from the MonBS app to any bank account?

No. MonBS says external transfers through the app can only be sent to your registered Nominated Bank Account. International transfers are not supported through the app.

8. Is Monmouthshire Building Society accepting new mortgage applications?

At this 13 September 2026 review, the Society’s current mortgage page still displays a temporary pause on new mortgage business while its upgraded lending system is prepared. Existing mortgage customers continue to have access to supported servicing and product-change routes.

9. How much FSCS protection do Monmouthshire Building Society savings have?

Eligible deposits are currently protected up to £120,000 per eligible person, per authorised firm, subject to Financial Services Compensation Scheme rules. The standard limit increased from £85,000 to £120,000 on 1 December 2025.

10. Is Building-society.org the official Monmouthshire Building Society website?

No. Building-society.org is an independent information website. Use monbs.com, myaccounts.monbs.com and the official MonBS app for applications, account access, payments, mortgage instructions and personal information.

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