Leek Building Society: Savings, Mortgages & Online Services

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Independent UK Building Society Guide

Leek Building Society: Savings, Mortgages & Online Services

Leek Building Society customers often need a practical route rather than a product brochure: register for Leek Online, recover login details, move savings to a nominated account, transfer an ISA correctly, check a mortgage, find a branch or speak to the right support team.

This guide explains those routes using natural UK banking terminology and highlights several Leek-specific rules that can otherwise be easy to miss, including its UK-only online access, nominated-account system, postal verification process and separate savings and mortgage support teams.

Open Leek Online Guidance Find a Leek Branch Choose Your Task
Independent website and security notice: Building-society.org is not Leek Building Society and cannot see, unlock, withdraw, transfer, close or change a Leek account. Never enter your Leek Online username, password, memorable word, activation code or full account-security information on this website.

Meaningful editorial review: 13 September 2026. Savings rates, mortgage rates, branch opening hours, product issues and account conditions can change. Re-check the relevant Leek Building Society page before applying, moving money or changing a mortgage.

Leek Building Society: Quick Answers

Official trading name Leek Building Society is a trading name of Leek United Building Society.
Organisation type An independent UK mutual building society owned by its members rather than external shareholders.
History Leek says it has more than 160 years of experience serving savers, borrowers and local communities.
Branches Leek currently operates 12 branches across its heartland area.
General enquiries 0800 093 0004, Monday to Friday 9am–5pm.
Existing savings support 0808 281 9308, Monday to Friday 9am–5pm.
Mortgage advice 0808 169 6680, Monday to Friday 9am–5pm.
FSCS protection Eligible deposits are currently protected up to £120,000 per eligible depositor under standard FSCS rules.
Fast answer: use Leek Online for supported savings-account management, the savings section for current products and ISA information, the mortgage section for borrowing, and the branch finder when you need passbook, cash, document or face-to-face support.

What Do You Need to Do With Leek Building Society?

Start with the task rather than opening several product pages. Leek publishes different routes for new savers, existing savings administration, mortgage advice, mortgage administration and financial difficulty.

Online savings Register, log in or manage savings

Use Leek Online for eligible savings balances, transactions, secure messages and transfers to your nominated account.

Open Leek Online guidance
Savings Compare, deposit or withdraw

Check account type, access restrictions, opening route and current rate before moving money.

Open savings guidance
Cash ISA Transfer without losing ISA status

Use the formal ISA transfer process rather than withdrawing existing ISA money into an ordinary account.

Open ISA guidance
Mortgage Apply, remortgage, move or borrow more

Leek publishes separate guidance for new applicants and existing borrowers.

Open mortgage guidance
Financial difficulty Get confidential mortgage support

Speak to Leek’s Financial Support Team early if repayments are becoming difficult.

Open payment-support guidance
Security Report fraud or account compromise

Stop the transaction or conversation and use a verified Leek contact number.

Open fraud guidance

What Leek Building Society Does

Leek Building Society is an independent mutual with roots in Leek, Staffordshire. Its main financial products are savings accounts and residential mortgages, supported by insurance and financial-planning services.

The Society combines traditional branch and passbook services with Leek Online for supported savings accounts. This matters because not every Leek product is operated in exactly the same way.

160+ years Leek describes more than 160 years of building-society experience.
12 branches A physical branch network remains part of Leek’s service model.
Mutual The Society is member-owned rather than shareholder-owned.
100014 Financial Services Register reference published by Leek Building Society.
Leek is not a full current-account bank. Most people searching for Leek Building Society are dealing with savings, Cash ISAs, mortgages or related member services rather than everyday current-account banking.

Official websiteLeek Building Society

After opening this link:

  1. Choose Savings, Mortgages or Help and Support according to your task.
  2. If you already have savings with Leek, use the login route rather than starting another application.
  3. For rates, open the individual product issue and read its current terms.
  4. Before entering personal information, check that the browser address belongs to leekbs.co.uk or the secure service reached from it.

Leek Online: What You Can Do With Savings Accounts

Leek Online is the Society’s secure online savings service. It is designed to complement its branches rather than replace them completely.

Check balances View supported savings-account balances without waiting for a passbook update.
Review transactions See recent digital transactions and account activity through the savings-account summary.
Transfer money Make supported electronic withdrawals to your verified nominated UK bank account.
Secure messages Use the Send A Message function for supported account questions; Leek says it aims to respond within one working day.
Transaction query Report an unrecognised transaction through the account summary and request that online transactions be stopped while it is investigated.
24/7 viewing Leek advertises round-the-clock online access, subject to service availability and its UK access restriction.
Important Leek-specific restriction: Leek currently states that Leek Online can only be accessed while you are in the UK. If you are travelling abroad, do not assume a failed login is caused by your password.

Official online serviceLeek Online

After opening this link:

  1. Read the Leek Online overview and current service information.
  2. Select the official Log In route provided by Leek.
  3. If you are an existing customer without online access, choose the registration option.
  4. If opening a new eligible savings account, first choose the product and use its Apply Online button.
  5. Keep your nominated bank account information ready for verification where requested.
  6. Do not share login security information with anyone who contacts you unexpectedly.

How to Register for Leek Online

Existing Leek savings customers can register through the Society’s official Leek Online route. New customers can normally begin online by choosing an eligible savings product and selecting its online application option.

Unique email address Leek currently requires a unique email address for each Leek Online registration.
Identity verification Leek may verify your identity electronically or ask for additional identification if automated checks are unsuccessful.
Nominated bank account The nominated account must be a valid UK bank account held in your name, either solely or jointly.
Postal verification Some registration verification information is sent through the post rather than entirely online.

Registration guideRegister for Leek Online

After opening this link:

  1. Select the official login or registration route.
  2. Choose existing customer if you already hold a suitable Leek account.
  3. Enter your own personal details accurately.
  4. Provide the UK bank account you want verified as your nominated account where requested.
  5. Complete Leek’s identity-verification process.
  6. Watch for any verification code or document Leek sends by post.
  7. Finish activation before attempting an electronic withdrawal.
Power of Attorney: Leek says an attorney may be able to view and operate an account through Leek Online where the legal authority does not contain restrictions and the attorneys are not required to act jointly. The attorney should register using their own personal details.

Forgotten Leek Online Username, Password or Memorable Word?

Use the recovery route matching the missing detail. Repeatedly guessing several security items can result in account lockout and make a simple recovery problem more difficult.

Problem
Start here
When to call
Forgot username
Use “Forgot my username” on the official login page. Leek says a reminder is sent to the registered email address.
Call if you cannot access the registered email account.
Forgot password
Use “Forgot my password”. A reset code is sent to the registered email address.
Call if online recovery fails.
Forgot memorable word
Use “Forgot Memorable Word” on the memorable-word step.
Contact Savings Administration if you cannot complete recovery.
Forgot username and password
Do not keep guessing multiple credentials.
Call 0808 281 9308.
Account locked
Stop repeated attempts.
Call 0808 281 9308 for verification and unlocking.
Verification code not received? Leek says its verification code can be sent by post. If required information has been supplied but the code has still not arrived after 10 days, log in and request a new code.

Leek Online Rules That Are Easy to Miss

Some of Leek’s digital rules differ from a normal bank current account. Knowing them in advance can prevent a failed withdrawal, unnecessary branch journey or repeated login attempt.

UK access only Leek currently says Leek Online can only be accessed while you are in the United Kingdom.
One nominated account Electronic faster-payment withdrawals from Leek Online go only to the verified nominated bank account.
Nominated account ownership The UK bank account must be held in your own name, either solely or jointly with another person.
ISA closure Leek currently says ISA accounts cannot be closed online. Closure can be handled in branch or in writing.
Young saver accounts Young saver accounts are not currently available to open through Leek Online; use a branch or postal application.
Passbook transactions Digital transactions appear in Leek Online. A passbook can still be updated in branch or by post if you want it updated.

Leek Building Society Savings: Match the Account to When You Need the Money

Leek offers several types of savings account. The best starting point is not the largest percentage on the page; it is how often you need access and whether you can leave the money untouched.

Savings type
May suit
Check carefully
Easy access
Emergency savings or money you may need without much notice.
Whether the rate is variable and whether any account-specific access rules apply.
Notice account
Money you can plan withdrawals for in advance.
Required notice period and what happens if early access is requested.
Regular saver
Building a savings habit with regular payments.
Deposit limits, term, current AER and withdrawal conditions.
Fixed-rate bond
A lump sum you can leave untouched for the fixed term.
Leek states fixed-term savings generally cannot be withdrawn until maturity except at its discretion in exceptional circumstances.
Cash ISA
Tax-free cash savings within current ISA rules.
Transfer rules, whether the ISA is flexible and whether early access is available.

Official savingsLeek Building Society Savings Accounts

After opening this link:

  1. Choose the savings category that matches your access needs.
  2. Open the exact product issue rather than relying on a search-result rate.
  3. Check AER, minimum deposit, maximum balance and whether the rate is fixed or variable.
  4. Read the withdrawal and closure conditions.
  5. Check whether you can apply online, in branch, by post or through more than one route.
  6. Keep a copy of the product terms that apply when you open the account.
Rates change: live savings rates are deliberately not hard-coded into this guide. Use Leek’s current savings page and product terms immediately before applying or moving a large balance.

How to Pay Money Into a Leek Savings Account

Leek publishes central bank details for supported bank transfers. The critical part is the reference: your own Leek Building Society account number must be included correctly so the payment can reach the right savings account.

Account name Use your full name as registered on the account.
Sort code 40-05-30.
Account number 74578031.
Reference Your own 11-digit Leek Building Society account number, without extra characters.
Do not guess payment details. Verify Leek’s current payment instructions before sending a large amount. A missing or incorrect personal reference can delay allocation to your savings account.

Official savings FAQLeek Savings FAQs and Payment Information

After opening this link:

  1. Find the section about paying money into your savings account.
  2. Re-check the published sort code and central account number.
  3. Copy your own Leek account number exactly into the payment reference field.
  4. Check whether the product is still accepting further deposits.
  5. For an ISA, also check the annual allowance and transfer rules before sending money.

Leek Cash ISA Transfers: Move the ISA, Do Not Simply Withdraw It

Leek accepts ISA transfers on eligible products. A formal transfer keeps the money inside the ISA system and avoids treating the movement as an ordinary withdrawal.

£20,000 Current overall ISA subscription allowance for the 2026/27 tax year.
15 working days Published industry transfer timescale for Cash ISA transfers.
Full balance Leek states that transferring current-tax-year ISA savings away requires the full current-year balance.
Transfer into Leek Choose an eligible Leek Cash ISA and complete the correct ISA application and transfer documentation.
Transfer away Ask the receiving ISA provider to arrange the transfer rather than withdrawing the savings yourself.
Partial transfer Whether a partial transfer is available depends on the tax year of the money and the terms of the existing and receiving providers.
Easy Access Cash ISA Leek states that its Easy Access Cash ISA is not flexible, so a normal withdrawal cannot automatically be replaced without using ISA allowance.

Official ISA guidanceLeek Building Society ISA FAQs

After opening this link:

  1. Confirm whether you are transferring into Leek or away from Leek.
  2. Check whether the destination ISA accepts the type of transfer you want to make.
  3. Download the appropriate Cash ISA or Stocks and Shares ISA transfer form where required.
  4. For money subscribed in the current tax year, check whether the full balance must be transferred.
  5. Do not withdraw the ISA money to an ordinary bank account merely to move provider.
  6. Keep copies of the transfer forms and confirmation.

Leek Building Society Mortgages: Choose the Right Route

Leek offers residential mortgage products with particular emphasis on personalised and specialist lending. The right route depends on whether you are buying, remortgaging or already have a Leek mortgage.

First-time buyer Review deposit, affordability, fees and likely monthly payments before settling on a property budget.
Moving home Existing borrowers should check whether their current mortgage product is portable before assuming it can move automatically.
Remortgage Compare the new deal after product fees, valuation, legal work and any Early Repayment Charge from the existing lender.
Specialist circumstances Leek promotes a personalised mortgage approach, so telephone advice may be useful where your borrowing needs are less straightforward.
0808 169 6680 Published mortgage-advice number, Monday to Friday 9am–5pm.
0800 783 0847 Mortgage Administration Team for existing mortgage account queries.
01538 717075 Mortgage Completions Team for post-offer, pre-completion queries.
Mortgage warning: compare the interest rate, fees, term, loan-to-value, Early Repayment Charges and total cost. The mortgaged property, which could be your home, may be repossessed if you do not keep up repayments on your mortgage.

Official mortgagesLeek Building Society Mortgages

After opening this link:

  1. Choose the mortgage journey closest to your situation.
  2. Review the current product range and eligibility.
  3. Compare fees and Early Repayment Charges as well as the headline rate.
  4. Use the mortgage-advice route if you are unsure which product structure is suitable.
  5. Keep any mortgage illustration, offer and fee information if you proceed.

Existing Leek Mortgage: Product Switch, Porting and Borrowing More

Existing Leek mortgage customers have a separate support route. This is especially useful when a deal is ending, you are moving home or you want to increase borrowing.

Task
What it means
Check first
Deal ending
Review products available to eligible existing borrowers.
Current deal-end date, ERC period, new rate and product fee.
Port mortgage
Apply to retain the benefits of an eligible mortgage product when moving.
Check the original mortgage offer or call Leek to confirm whether the product is portable.
Borrow more
Request additional borrowing against the property when eligible.
Affordability, loan-to-value, purpose of borrowing and additional rate.
Mortgage changes
Changes can include adding a partner, changing repayment arrangements or setting regular overpayments.
Ask whether advice, affordability checks, fees or legal work are required.

Existing borrowerLeek Existing Mortgage Customers

After opening this link:

  1. Choose product switch, moving home, additional borrowing or general mortgage help.
  2. Find your original mortgage offer if you want to check portability.
  3. Note the date your current mortgage deal ends.
  4. Check any Early Repayment Charge before making a change.
  5. Call 0808 169 6680 for product or moving-home guidance.
  6. Use Mortgage Administration on 0800 783 0847 for general existing-account queries.

Having Difficulty Paying a Leek Mortgage?

Leek publishes a dedicated Financial Support Team for borrowers experiencing repayment problems. Contacting them before arrears grow gives both you and the lender more time to understand the situation.

0808 168 8570 Leek Financial Support Team.
Mon–Fri Published availability is 9am–5pm.
Confidential Leek invites borrowers to discuss repayment difficulties directly with its support team.
Mortgage account number.
Next payment date and amount.
Household income.
Essential household spending.
Other debts and arrears.
Expected changes to income.
Any benefits or insurance claims.
A realistic monthly budget.
Do not simply cancel your mortgage payment without understanding the consequences. Speak to Leek or an independent debt adviser first. Missed mortgage payments can affect your account and credit history.

Official payment helpLeek Mortgage Financial-Difficulty Support

After opening this link:

  1. Review Leek’s payment-support information.
  2. Prepare an accurate picture of household income and essential spending.
  3. Call the Financial Support Team on 0808 168 8570.
  4. Explain whether you have already missed a payment or expect difficulty soon.
  5. Ask how any proposed arrangement affects future repayments and interest.
  6. Keep written confirmation of an agreed arrangement.

Leek Building Society Branch Finder and Face-to-Face Services

Leek continues to operate 12 branches across its local heartland, including locations in Staffordshire and nearby parts of Derbyshire, Cheshire and Shropshire.

Branch opening times differ, including Saturday-morning opening at some locations. Check the individual branch page rather than assuming the same hours apply everywhere.

Savings appointments Leek offers face-to-face savings appointments for customers who prefer help choosing or managing an account.
Cash and cheques Supported branch transactions include cash and cheque services, subject to account terms and identification requirements.
Passbook service Take a passbook to a branch for updating where the account uses one.
Mortgage support Branches can help route customers to mortgage support and advice services.

Official branch finderFind a Leek Building Society Branch

After opening this link:

  1. Enter your postcode or browse the branch list.
  2. Open the location closest to you.
  3. Check the full address and branch telephone number.
  4. Review Monday-to-Saturday opening times.
  5. Contact the branch before travelling for an unusual document, large cash transaction or specialist mortgage request.

Leek Building Society Fraud and Scam Help

If you think someone has compromised your online savings account, sent a fraudulent payment or obtained your security information, act quickly rather than continuing the conversation with the suspected fraudster.

Contact Leek immediately if

  • You see a savings transaction you do not recognise.
  • You believe Leek Online has been compromised.
  • You have sent money after being deceived by a scam.
  • Someone has obtained your password or memorable word.
  • You are being pressured to transfer money quickly.

Keep useful evidence

  • Transaction date and amount.
  • Recipient or payment details.
  • Telephone numbers used.
  • Text messages and emails.
  • Website addresses.
  • Instructions given by the suspected scammer.
APP fraud or general suspected fraud: Leek instructs customers to contact the Society on 0800 093 0004. If you specifically believe Leek Online has been compromised, call Savings Administration on 0808 281 9308.

Official fraud guidanceLeek Building Society Fraud Awareness

After opening this link:

  1. If money is currently at risk, contact Leek first rather than reading every fraud article.
  2. Stop communicating with the person who instructed you to make the payment.
  3. Use a telephone number taken from Leek’s official website.
  4. Report the amount, recipient and time of the payment.
  5. Preserve suspicious messages and contact details.
  6. Report appropriate fraud to Action Fraud after speaking with your financial provider.
What Leek says it will not do: the Society says it will not send emails asking you to reveal confidential information, security details, account numbers or passwords. It also says it will not ask you to lie about a transaction.

Leek Building Society FSCS Protection

Leek Building Society participates in the Financial Services Compensation Scheme. Under the current standard limit, an eligible depositor can claim up to £120,000 if the Society is unable to meet its deposit liabilities.

£120,000 Current standard FSCS protection per eligible depositor.
£240,000 Potential combined standard protection for an eligible two-person joint account, £120,000 for each person’s eligible share.
All accounts combined The standard limit applies to eligible deposits with the Society in total, not separately to every Leek account.
Do not split £120,000 across several Leek accounts and assume each receives a separate £120,000 limit. The standard protection is based on the eligible depositor’s combined eligible amount with the authorised institution.

Official savings protectionLeek FSCS and Savings Information

After opening this link:

  1. Find the Financial Services Compensation Scheme section.
  2. Check the current standard protection limit.
  3. Open Leek’s FSCS Information Sheet and Exclusions List.
  4. Add together all eligible Leek deposits when checking your position.
  5. Review temporary-high-balance rules separately if you have recently received a large qualifying sum.

Bereavement, Power of Attorney, Accessibility and Account Support

Leek’s support area includes help for customers dealing with bereavement, Power of Attorney, Court of Protection, accessibility needs, financial abuse and situations where visiting a branch is difficult.

Bereavement Use Leek’s bereavement guidance to understand documents, account handling and next steps after an account holder dies.
Power of Attorney Legal authority can be registered so an attorney can manage eligible financial affairs within the authority granted.
Court of Protection Leek provides a separate route for registering an appropriate Court of Protection order.
Cannot visit a branch The Society publishes alternative ways to access and manage an account where branch attendance is difficult.
Accessibility Customers can notify Leek of additional support needs through its help and accessibility channels.
Financial abuse Leek’s support hub links to specialist information for customers affected by financial or domestic abuse.

Official supportLeek Help and Support

After opening this link:

  1. Choose the section matching your situation.
  2. Read the document requirements before sending originals or certified copies.
  3. For legal authority, check exactly who must sign and how attorneys are permitted to act.
  4. If a branch visit is difficult, open the account-access alternatives.
  5. Call 0800 093 0004 if you need Leek to record additional support requirements.

How to Make a Complaint to Leek Building Society

Leek asks members to raise concerns when something has gone wrong. A clear complaint should explain what happened, when it happened, what you have already tried and what outcome you want.

Full name and safe contact details.
Relevant account or mortgage reference.
Dates and times in chronological order.
Branch or team already contacted.
Statements, messages or letters.
Any financial or practical impact.
The outcome you want Leek to consider.
Copies of everything submitted.

Official complaintsLeek Feedback and Complaints

After opening this link:

  1. Choose Make a Complaint rather than the general feedback route if you need a formal investigation.
  2. Explain the issue in date order.
  3. Separate different complaint points if more than one thing went wrong.
  4. State the resolution you want Leek to consider.
  5. Keep the acknowledgement and complaint reference.
  6. Read the final-response information carefully if the issue remains unresolved.

Leek Building Society Contact Numbers, Head Office and Map

Leek publishes different telephone numbers for different jobs. Using the relevant team can avoid being transferred between savings and mortgage departments.

General enquiries 0800 093 0004
Monday–Friday 9am–5pm.
Calling from overseas +44 1538 384151.
Existing savings 0808 281 9308
Monday–Friday 9am–5pm.
New savings enquiries 0800 093 0002. Check the official contact page for current weekday and Saturday hours.
Mortgage advice 0808 169 6680
Monday–Friday 9am–5pm.
Mortgage administration 0800 783 0847
Monday–Friday 9am–5pm.
Mortgage completions 01538 717075
Monday–Friday 9am–5pm.
Financial Support Team 0808 168 8570
Monday–Friday 9am–5pm.

Leek Building Society Head Office

Address:
Leek Building Society
50 St. Edward Street
Leek
Staffordshire
ST13 5DL
United Kingdom

Main telephone: 0800 093 0004

Leek Building Society is the trading name used by Leek United Building Society. The registered address for service published by the Society is the same St. Edward Street address.

Open Head Office in Google Maps

Official contact hubContact Leek Building Society

After opening this link:

  1. Choose the telephone team matching your savings, mortgage or other query.
  2. Check today’s published opening hours before calling.
  3. Use the online enquiry form only for information suitable for an ordinary enquiry.
  4. Do not place passwords, memorable words or other account-security details in the form.
  5. For face-to-face help, open the branch finder and check your nearest location.

Common Leek Building Society Mistakes to Avoid

Trying Leek Online abroad Leek currently restricts access to users located in the UK, so an overseas login problem may not be a forgotten-password issue.
Using the wrong withdrawal destination Electronic online withdrawals are sent to the verified nominated UK bank account.
Closing an ISA online Leek currently says ISA closure cannot be completed online; use a branch or written route.
Withdrawing an ISA to move provider Use the receiving provider’s formal ISA transfer process to protect ISA status.
Sending money without your reference Your own Leek account number is essential when paying through Leek’s central bank details.
Assuming a fixed bond has early access Leek states that fixed-term products generally cannot be withdrawn before maturity except at its discretion in exceptional circumstances.
Assuming porting is automatic Check whether the existing mortgage product is portable and whether the new application meets Leek’s criteria.
Calling the wrong mortgage team Mortgage advice, mortgage administration, completions and financial-support queries have different published telephone routes.

Who Leek Building Society May Suit

Leek may suit you if

  • You want savings or a mortgage from an independent mutual.
  • You value local branches as well as online savings access.
  • You live near Leek’s Staffordshire and surrounding branch network.
  • You prefer access to human mortgage advice.
  • You want a mixture of easy-access, notice, regular, fixed or ISA savings options.
  • You value passbook and branch service alongside modern digital access.

Compare more widely if

  • You need full current-account banking.
  • You need to manage savings online while regularly outside the UK.
  • You want every savings task to be completed entirely online.
  • Your only priority is the highest savings rate available across the whole UK market.
  • You require specialist banking services outside Leek’s product range.
  • You need mortgage criteria that fall outside Leek’s current lending policy.

Related UK Building Society Guides

If you are comparing mutual providers, focus on the feature you actually need: savings access, online account management, ISA rules, mortgage criteria or branch service.

Nationwide Building Society: Mortgages, Savings & Help Principality Building Society: Savings, Mortgages & Online Services Yorkshire Building Society Login, Savings, Mortgages & Contact Skipton Building Society Login, Savings, Mortgages & Contact Coventry Building Society: Login, Savings & Mortgages

Official Leek Building Society Resources

Use the page that directly controls your task. Rates, product issues, service availability and opening hours can change after this guide is reviewed.

Leek Official Website Leek Online Savings Accounts Savings FAQs ISA FAQs & Transfers Savings Useful Information & FSCS Mortgages Existing Mortgage Customers Mortgage Support Hub Mortgage Financial Difficulties Branch Finder Fraud Awareness Help & Support Feedback & Complaints Contact Hub About Leek Building Society

How This Leek Building Society Guide Was Checked

Leek Online service and registration reviewed.
Username, password and memorable-word recovery checked.
UK-only online-access rule checked.
Nominated-account rules reviewed.
Online ISA closure restriction checked.
Savings payment details reviewed.
Cash ISA transfer guidance checked.
Current £20,000 ISA allowance checked.
Mortgage advice and administration numbers checked.
Existing-borrower porting guidance reviewed.
Financial Support Team number checked.
12-branch network confirmed.
Fraud and compromised-account guidance checked.
Current £120,000 FSCS limit checked.
Head-office address and contact routes reviewed.
Published Building-Society.org internal links checked.

Review date: 13 September 2026. Live savings rates and mortgage rates are intentionally not treated as permanent article facts.

Independent Financial Information and Security Notice

Building-society.org is an independent informational website. It is not Leek Building Society, Leek United Building Society, the Financial Conduct Authority, Prudential Regulation Authority, Financial Services Compensation Scheme or Financial Ombudsman Service.

This website cannot access a Leek savings or mortgage account, verify your identity, transfer money, unlock Leek Online, approve borrowing or provide personalised financial advice.

Verify before acting: savings rates, mortgage rates, ISA rules, product availability, withdrawal conditions, telephone hours, branch hours and service procedures can change. Use the current official source before making an important financial decision.

Leek Building Society FAQs

1. What is Leek Building Society?

Leek Building Society is the trading name of Leek United Building Society, an independent UK mutual based in Leek, Staffordshire. Its main products include savings accounts and residential mortgages.

2. How do I use Leek Building Society online banking?

Use the official Leek Online service reached through leekbs.co.uk. Eligible savings customers can use it to view balances and transactions, send secure messages and make supported transfers to a verified nominated account.

3. Can I access Leek Online while outside the UK?

No. Leek currently states that its online savings service can only be accessed while you are in the UK. An overseas access failure may therefore be expected rather than a password problem.

4. What do I do if my Leek Online account is locked?

Stop repeated login attempts and call Leek Savings Administration on 0808 281 9308. Leek says the team can verify your details and unlock the account where appropriate.

5. What is a nominated account with Leek Building Society?

It is a verified UK bank account held in your name, solely or jointly, that Leek uses as the destination for supported electronic Faster Payment withdrawals from Leek Online.

6. Can I transfer a Cash ISA to Leek Building Society?

Yes, where the receiving Leek ISA accepts transfers. Use the formal ISA transfer process instead of manually withdrawing the money if you want to preserve its ISA status.

7. How do I contact Leek about an existing mortgage?

For general existing-mortgage administration, Leek publishes 0800 783 0847. For mortgage advice, a deal ending, porting or related product discussions, it publishes 0808 169 6680.

8. Who do I call if I am struggling to pay my Leek mortgage?

Leek’s Financial Support Team can be contacted on 0808 168 8570. The Society currently publishes availability from 9am to 5pm, Monday to Friday.

9. How much money is protected at Leek Building Society by FSCS?

Leek currently states that an eligible depositor can receive up to £120,000 of standard FSCS protection across eligible deposits held with the Society. Eligibility and exclusions apply.

10. Is Building-society.org the official Leek Building Society website?

No. Building-society.org is an independent informational website. Use leekbs.co.uk and the secure official services reached from it for applications, account access, money transfers, mortgage changes and personal information.

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